Improve your communication today by using the following techniques.

1.      Set aside uninterrupted time to talk. Make sure you both can concentrate on the discussion.

2.      Choose a calm, quiet place to talk.  Turn off all distractions.

3.      Clearly state what you want or need.

4.      Use “I statements” when commenting on their behavior.  For example, “I feel very hurt when you ignore me.” 

5.      Use positive body language including good eye contact and uncrossed arms.

6.      Expect the best from the listener.  Be kind and caring.

7.      Use a positive and caring tone.

8.      Listen to the other person without trying to develop your response or defense while they are talking.

9.      Ask your listener to tell you what they understood you to say so that you can clarify if needed.  Make sure you both understand each other by summarizing what you heard the other say.

10. Thank the listener for listening.